The hotel is situated in the Fañabe area of the Costa Adeje in the south of Tenerife. It is just 300 m from Fañabe beach, as well as various shops, restaurants and bars. Public transport can be found around 100 m away and there is a golf course around 1 km away. Transfer time to Tenerife South Airport is around 15 minutes. Tenerife North Airport is 83 km away. The hotel has 563 non-smoking rooms, including 4 junior suites, 6 suites and 400 double rooms, which are located on 9 storeys and are reachable by 9 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. A garage is available for parking. Services include an alarm call service. A conference room is available for conferences, lectures and meetings. Rooms are equipped with air conditioning. A balcony or terrace is among the standard features of some rooms. The rooms have a queen-size bed and a sofa bed. Children's beds can be provided at no extra charge upon request. A safe, a minibar and a desk are also available. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. 5 wheelchair-friendly rooms can be booked. 153 family rooms are available for parents with children.